Shipping policy

SHIPPING POLICY
This shipping policy is for Idyll and was last updated on 01/25/2024.

1. SHIPPING AND DELIVERY OPTIONS
Domestic shipping:
Free standard shipping on all orders over $25.

International shipping:
$10 Standard Shipping on all orders under $80.
Free standard shipping on all orders over $80.

2. PROCESSING TIME
Orders will be processed within 2 business days, excluding weekends and holidays. Once the article
has been delivered to the carrier, a tracking number has been sent to the customer.

3. CANCELLATIONS
After submitting an order, processing begins and the order cannot be cancelled. If you have questions about cancellation
of an order, contact us.
4. RETURNS
Returns will be accepted within 30 days from the original purchase date. Items must be returned unused and in their
original state. Some items, such as sale items, may not be eligible for returns. For more information,
visit https://idyllproducts.com/policies/refund-policy.
5. DELAYED ORDERS
In the event of a processing delay, customers will have the option to cancel their order for a full refund. shipment
Supplier delays are not the seller's responsibility. For delayed orders, please contact the carrier first
for item status.
6. DAMAGED ORDERS
Idyll is not responsible for products lost or damaged after the order has been placed in the hands of the
carrier If your product arrived damaged, please contact us so we can file a claim with the carrier.
shipping provider.
7. SHIPPING RESTRICTIONS
- Orders cannot be shipped to P.O. boxes
- Orders cannot be shipped to Alaska and Hawaii
The TSA (Transportation Security Administration) has restrictions on what items can be sent through the
air freight in the US. As such, any items not authorized for air shipment may require a shipping method
different
8. CONTACT
If you have questions about this shipping policy, please contact:
Email: Hello@idyllproducts.com